About us

Fees

It’s completely free for fundraisers and donors to use our website – this page details our charity fees.

Because Virgin Money Giving is not-for-profit, our charity fees are just enough to cover our running costs. We ask for a one-off payment from charities when they register with us and take 2% of donations. Gift Aid is reclaimed from HMRC on behalf of charities and passed over in full – we don’t make any charge at all on Gift Aid.


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Accepted payment types - Visa, MasterCard, Electron, Maestro, American Express and PayPal

Here’s a breakdown of our charity fees:

Monthly fee£0
One-off set-up fee£100 + VAT
Transaction fee
(taken from donations and event fees only)
2%

Here’s what happens to a £10 donation with Gift Aid added and fees deducted:

Your donation£10.00
Gift Aid£2.50
Transaction fee @2%£0.20
Card processing fee @1.45%£0.15
Total cost to charity£0.35
Total donation£12.15

The card processing fee of 1.45% applies to all cards except American Express which is 1.6%.

Please note, the charges for business credit and debit cards are the same as the charges shown above.

The PayPal processing fee is 1.6%.