About us

Fees

It’s completely free for fundraisers and donors to use our website – this page details our charity fees.

Because Virgin Money Giving is not-for-profit, our charity fees are just enough to cover our running costs. We ask for a one-off payment from charities when they register with us and take 2% of donations. Gift Aid is reclaimed from HMRC on behalf of charities and passed over in full – we don’t make any charge at all on Gift Aid.


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Accepted payment types - Visa, MasterCard, Electron, Maestro, American Express and PayPal

Here’s a breakdown of our charity fees:

Monthly fee£0
One-off set-up fee£150 + VAT
Transaction fee
(taken from donations and event fees only)
2%

Here’s what happens to a £10 donation with Gift Aid added and fees deducted:

Your donation£10.00
Gift Aid£2.50
Transaction fee @2%£0.20
Card processing fee @1.45%£0.15
Total cost to charity£0.35
Total donation£12.15

The card processing fee of 1.45% applies to all cards except American Express which is 1.6%.

Please note, the charges for business credit and debit cards are the same as the charges shown above.

Card processing fees do not apply to text donations.

The PayPal processing fee is 1.6%.