Help guides

Find out how much your fundraisers have raised

Knowing how much your fundraisers have raised means you can personalise your messages to them and tailor the support you offer. For example, you can:

  • Contact your fundraisers and their donors to say thanks
  • Find out who your top fundraisers are and celebrate their success
  • Offer advice and encouragement to fundraisers who are struggling to meet their target

Just follow the steps below to run a report and find out how your fundraisers are getting on.

Step 1
Sign into your charity’s Virgin Money Giving account and choose ‘Reporting’ from the menu on the left.
Step 2
A list will appear under ‘Reporting’ – simply click on ‘Reports’.
Step 3
A new window will appear with a menu on the left. Click the ‘+’ symbol next to ‘reporting’, then click the ‘+’ next to ‘standard reporting’
Step 4
Click ‘donations’ and a list of reports we’ve already set up for you will appear in the centre of the screen. You need the report called ‘Donations by fundraising page’.

Tick the box under ‘Report name’ to select this report, then click the ‘Run’ button. A window will appear called ‘report options’.

Step 5
Use the drop-down list next to ‘Report period’ to choose the time frame you’d like to run the report for, then click ‘OK’. (E.g. If you want to know how much each page has raised so far this year, choose ‘current year’.)
Step 6
Your report will show on screen with the following details:
  • Event name
  • Fundraiser’s name
  • Name of each donor
  • Address of each donor
  • Donation details
  • Marketing permissions (if donors are happy for your charity to contact them or not)

By clicking one of the 3 symbols at the top right of the screen above ‘standard reports’, you can convert your report to a PDF file, Word document or SWF file, ready to save or print.

Our reporting tool works best with Internet Explorer 7 or higher, or Firefox 3 or higher. You can find out which browser version you are using by clicking 'Help' on the toolbar at the top of your browser and then 'About Internet Explorer' or 'About Firefox'.

To upgrade your browser use the links below or speak to your IT department.
Update Internet Explorer
Update Firefox