Here’s a breakdown of how we collect donations and how long it takes to process them:
We collect and pay out all donations in this way, whether they’re direct donations or donations made by sponsoring a fundraiser. This also includes any event fees your charity has chosen to collect with Virgin Money Giving.
It takes 6-8 weeks to reclaim Gift Aid from HMRC. We reclaim it automatically on behalf of charities, then pay it to you in full once a month.
- All payments will show on your charity’s bank statements as ‘Virgin Money Giving’.
- You can run a report at any time to get detailed financial information for your charity (for example, how many donations you’ve received in the last month).
- See full details of our fees and how we compare with other fundraising websites.
- Remember, your charity can have more than one bank account registered with us so you choose where we pay donations, Gift Aid and event fees.