Help guides

Your charity’s set-up fee

We ask charities for a set-up fee when they register with us. It’s a single payment of £150 + VAT and because we’re not-for-profit, this is just to cover our costs.

We’ll only ask for this payment once - there are no monthly or annual charges to use Virgin Money Giving. Find out more about our fees.

There are three different ways your charity can pay the set-up fee and with each option you’ll have the chance to print an invoice for your charity’s records.

Here are the different ways you can pay:


Pay by card

 
Accepted cards - Visa, MasterCard, Electron, Amex
Step 1
Sign into your charity’s Virgin Money Giving account and choose ‘set-up fee’ from the checklist.
Step 2
Pick ‘credit or debit card’ as your payment method, then click ‘next’ to go to the payment screen.
Step 3
Type in your card details then click ‘next’.
Step 4
Next you’ll see a summary of your payment. Have a read through and check everything is correct. When you’re happy click ‘make payment’.
Step 5
You’ll see a confirmation screen letting you know we’ve received your set-up fee.

We’ll take the payment from your card within a few days and it will show on your bank statement as ‘Virgin Money Giving’. We’ll update the ‘set-up fee’ section of the checklist to say ‘complete’ when the payment has cleared.



Pay by direct transfer

 
Step 1
Sign into your charity’s Virgin Money Giving account and choose ‘set-up fee’ from the checklist.
Step 2
Pick ‘direct transfer’ as your payment method, then click ‘save’ to confirm this is how you’re going to pay.
Step 3
Please arrange for your bank to pay the money into our account and use your charity’s name and invoice number as the payment reference.

These are our account details:

Account name
Account number
Sort code
Bank address




Postcode

Virgin Money Giving
00999143
30-00-02
Lloyds TSB
City Office
Bailey Drive
Gillingham Business Park
Kent
ME8 0LS


Step 4
We’ll update the ‘set-up fee’ section of the checklist to say ‘complete’ when the payment has cleared.


Pay by cheque

 
Step 1
Sign into your charity’s Virgin Money Giving account and choose ‘set-up fee’ from the checklist.
Step 2
Pick ‘cheque’ as your payment method, then click ‘save’ to confirm this is how you’re going to pay.
Step 3
Please send your cheque to the address below. Please make it payable to ‘Virgin Money Giving’, and write your charity name and invoice number on the back. Please include a copy of your invoice too.

Virgin Money Giving
PO Box 160
Norwich
NR4 6FS

Step 4
We’ll update the ‘set-up fee’ section of the checklist to say ‘complete’ when the payment has cleared.

 

Header - Last updated
17 April 2012