Help guides

Changing your password

You can change your password whenever you like. If you’ve forgotten your password, we can send you a temporary one to sign in with.

Step 1
Sign into your Virgin Money Giving account and go to ‘change details’, then ‘change my password’.
Step 2
As a security check, you’ll need to type in two characters from your current password.
Step 3
You can now enter a new password – it needs to be at least 8 characters long and must include at least one number or special character.