How we use cookies

By using the Virgin Money Giving website you’re confirming that you’re happy to accept our use of cookies. Here you can find out more about how we use them.

What are cookies?

Cookies are small, harmless files placed on your computer’s hard drive or in your browser memory when you visit a website.

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your login details or information you supply as you set up a fundraising page. What cookies don't do is store any personal or confidential information about you.

While you’re on a website, cookies are important for things like online shopping – for example they’ll remember the items in your shopping basket and make sure they stay there until you complete your transaction.

In a similar way, when you make a donation on Virgin Money Giving, cookies help our site remember the information you give us as you move from page to page. When you revisit a website, cookies also help the site to remember your preferences or registration details.

We also use cookies to help us understand how our customers use our website, for example the pages customers visit and the links they click on. This helps us make improvements and understand what you’re interested in.

Some of our cookies enable us to learn which advertisements bring customers to our website. This helps us manage our advertising spend by only using adverts and websites that prove to be effective.

Are cookies safe?

Yes, cookies are harmless text files. They can’t look into your computer or read any personal information or other material on your hard drive. Cookies can’t carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We advise you to keep cookies active during your visits to our website because parts of the site rely on them to work properly. For example, you won’t be able to sign in to your account or make a donation if cookies are disabled.

Find out more about turning cookies on or off