Janet.Gilpin
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Joined: 02/12/2009 09:41:04
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I need to export the payment reports to Excel to analyse. The format of the flexible reports when exported to Excel is very messy - data does not line up correctly and has to be realigned -very time-consuming if and when we have many donations There are also irritating symbols in front of all the currency fields and the column layout is very peculiar making it difficult to adjust column widths to accommodate headings. Is anyone else experiencing these problems?
Antony
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Joined: 10/09/2009 17:11:48
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Location: Norwich
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Hi Janet
It is possible to extract the flexible reports into Excel. The standard reports are best viewed as PDF's as they are formatted for print layout.
One of our support team will get in touch to help you with your report.
Antony
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Cheryl.Evans
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Joined: 18/03/2010 13:25:48
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Hi Janet
I have exactly the same problem with the layout of flexible reports when exported to Excel.
Did you get it fixed ?
Does anyone else have trouble running Flexible Reports ? My system keeps crashing
James Potter
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Joined: 19/08/2009 12:06:42
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Hi Cheryl,
Thanks for you posts.
Our helpdesk team are looking into this and will be getting in touch today.
Are you able to confirm which version of Excel you are using? - as this may help them investigate.
James
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Cheryl.Evans
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Joined: 18/03/2010 13:25:48
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Hi James
I am using Microsoft Excel 2002
Thanks
Antony
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Joined: 10/09/2009 17:11:48
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Hi Cheryl,
Thanks for coming back to us with the extra detail, Sam in our charity help desk team is looking into this for you and he'll be in touch shortly.
Antony
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Sue.Tarbuck
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Joined: 28/07/2010 09:55:54
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I too am having the same problem exporting to excel, can someone contact me. The merged fields and the number alignment does not line up. It is as said already frustrating and time consuming. I am using MS Excel 2003
Thanks
Antony
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Joined: 10/09/2009 17:11:48
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Location: Norwich
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Hi Sue
Thanks for your message. I've asked our charity help desk to give you a call to help you with your reports extracts.
Did you know you could also join our free weekly reporting webinars. Take a look at our blog for more details.
Antony
Virgin Money Giving