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Crossroads Counselling
Crossroads Counselling
25 for 25

25 for 25

Why we need your help

Can you help us raise £25,000 in this our 25th anniversary year?

Thank you for picking up a leaflet and visiting our campaign page.

Crossroads is a direct response to a very real need in our community; the need for long-term individual counselling for those on a low income who cannot afford private therapy.  And the need is great.  Current statutory provision within the borough is limited to short-term CBT or other brief psychological interventions or group therapy to the exclusion of individual therapy.  There remains a significant gap in provision in Tower Hamlets for adults struggling with deep and complex mental and emotional issues, especially for those who need long-term, individual therapy.  Added to this, low-cost, affordable therapy is hard to find, making it difficult for people on low incomes to access long-term, private therapy.

We are repeatedly being told that we are living in a time of unknowns, of uncertainty, of division and disunity with growing anger and intolerance towards the other.  There is lots to occupy our minds and make us feel anxious.

Perhaps we can ignore this collective sense of unease to a degree, it is out there but it does not immediately affect our daily lives.  But what about those for whom their own personal situations and circumstances cause them, on a daily basis, to experience anxiety and distress, anger and frustration, feelings of powerlessness, loss, emptiness and hopelessness, discord and disconnection, loneliness and isolation.

"Crossroads is a wonderful service that helped me through a very difficult time in my life.  I am extremely grateful for your help in getting back on track."

1 in 4 people in the UK will experience a mental health problem in any given year - so none of us are very far removed from someone we know and love who could be suffering mental and emotional distress right now.

Recognition of the importance of good mental and emotional health and well-being is a positive step forward.  There is mindfulness, self-help, encouragements to talk and to share our problems, to process what is going on for us, to break down the stigma so long associated with poor mental health and emotional distress.  Princes, footballers, actors and writers, celebrities and businessmen, no one is immune.

But not everyone has equal opportunity to access the help and support they need when they need it most.  Not everyone has the resources and resilience to weather life's storms either on their own or with the help of friends and family.  Not everyone can afford private therapy.

This is where Crossroads comes in.  We offer a professional counselling service for people living on low incomes in Tower Hamlets.  You can find out more about our work via our website:

"Crossroads Counselling was there when I needed it."

We have helped nearly 1200 clients since we began our work 25 years ago.  Although small and not hugely visible Crossroads is highly regarded for the quality of the professional counselling service it provides.  Let us tell you a bit more about ourselves:

We have a team of 19 volunteer counsellors
We schedule 65 individual counselling sessions per week
In 2018 we saw a total of 127 clients
58% paid £10 or less per session and of those 64% paid £5 or less per session
Less than 7% of clients paid more than £30 per session
37% of clients were in full-time employment
33% were either in part-time employment, unemployed or suffered from a long-term illness
40% of clients were on less than £150 per week

47% were on less than £200 per week

The long-term nature of our work means that we do not see a large number of clients per year; instead we see those clients who would otherwise never be able to access long-term therapy because of its ordinarily prohibitive cost.

You can see that we are a small response to what sometimes feels like an overwhelming need.  We cannot and do not claim to need your money for anything exciting, innovative or glamorous.  Our work is slow and steady, requiring patience, celebrating seemingly small, almost imperceptible achievements.  And yet our work is transformative, helping to change people's lives.

"I want to say a big thank you for the help and support you offer.  I think Crossroads does a great job and it is great you offer support to people who cannot afford to pay a large amount of money for counselling.  Today I feel much better because of you."

In recent years, in times of austerity, we have done everything we can to keep our service going, increasing the number of volunteer counsellors we have and the number of clients we see.

But we operate on a shoestring, just about covering our costs year-on-year.  To enable our counsellors to do the work they do, we need to boost our support team and strengthen our organisational base.

An additional £25,000 on top of our annual budget of £82,000 will help us bring in the additional skills and expertise we so badly need (fundraising and admin) and allow us to use our current resources more efficiently and effectively.

On the 8 December 2019 we will be celebrating 25 years since we were formally constituted as an independent charity.

To help us mark our 25th anniversary, can you help us raise £25,000 that will be the start of taking us into the next 25 years?

We serve some of the poorest and most disadvantaged people in our borough.  It is a privilege to do so, with love and compassion.  The process of counselling requires clients to dig deep.  Can you dig deep to help us secure the future of Crossroads Counselling?  Thank you.


raised towards 25,000.00 target


How you can support us

Make a donation

Select the amount you'd like to give or fundraise towards

Fundraise in support

Create a fundraising page in support of 25 for 25 and make a real impact


Tim Penrice

My Fundraising Page


May 02, 2020

PS Grant

Quiz Night

(plus 12.50 giftaid)

Apr 23, 2020

Mary and Andy Wilson

Thank you for the amazing work you do Crossroads

(plus 12.50 giftaid)

Mar 02, 2020


Keep up the good work.

(plus 6.25 giftaid)

Dec 19, 2019

John Draper

Good luck with this important work this Christmas.

(plus 5.00 giftaid)

Jul 23, 2019


Here?s to the next 25!

(plus 12.50 giftaid)

Jul 13, 2019

Sam and Deborah

(plus 125.00 giftaid)

Jul 10, 2019


An excellent charity doing great work. Good luck with the fundraising.

Jul 08, 2019

J Crause

A big 'thank you' to everyone.

(plus 3.75 giftaid)

Jul 04, 2019


Much needed, precious service...keep going! Heart of the gospel...binding up broken hearts, setting captives for ashes...


Jun 26, 2019


(plus 10.00 giftaid)


Total raised so far


Total plus Gift Aid 1,170.00

Direct donations


Raised offline 0.00

Fundraising pages


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