Who we are
Shelter believes that everybody deserves to live in decent housing. We believe that a home is more than just a shelter – it should be a place that provides comfort, security and stability.
We work to alleviate the distress caused by homelessness and bad housing by giving advice, information and advocacy to people in housing need, and by campaigning for lasting political change to end the housing crisis for good.
Helping people on the ground
Shelter will help anyone with a housing problem, whether they are a home-owner struggling to pay their mortgage, a tenant in conflict with their landlord or a homeless person looking for a roof over their head. Our housing experts give advice and support by phone or email, or face-to-face at our network of housing aid centres and in county courts and outreach centres. We also have specialist projects that provide long term support to people who are trying to escape bad housing and homelessness.
Fighting for change
Shelter tackles the root causes of bad housing by lobbying government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people. Our influential campaigns bring aspects of bad housing to the attention of the media and the public, who help us fight for solutions.
Shelter believes that everybody needs a home in a place they can thrive. Our work won’t stop until there is a home for everyone.