Skip to main content


Who we are

Shelter believes that everybody deserves to live in decent housing.  We believe that a home is more than just a shelter – it should be a place that provides comfort, security and stability.

Shelter supporters

We work to alleviate the distress caused by homelessness and bad housing by giving advice, information and advocacy to people in housing need, and by campaigning for lasting political change to end the housing crisis for good.

Helping people on the ground

Shelter will help anyone with a housing problem, whether they are a home-owner struggling to pay their mortgage, a tenant in conflict with their landlord or a homeless person looking for a roof over their head. Our housing experts give advice and support by phone or email, or face-to-face at our network of housing aid centres and in county courts and outreach centres.   We also have specialist projects that provide long term support to people who are trying to escape bad housing and homelessness.

Fighting for change

Shelter tackles the root causes of bad housing by lobbying government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.  Our influential campaigns bring aspects of bad housing to the attention of the media and the public, who  help us fight for solutions.
 Shelter believes that everybody needs a home in a place they can thrive. Our work won’t stop until there is a home for everyone.

Find out more

What you can do

Charity details

Registered address
88 Old Street,

0300 330 1234

Charity number

Back to Top

Our site needs cookies

We need cookies to help you sign in, create a fundraising page and donate. If you want to fundraise or donate on our site, you will need to turn on cookies.

How to turn on cookies.