Citizens Advice Newcastle
Who we are
Newcastle Citizens Advice Bureaux help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Newcastle Citizens Advice Bureaux is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. We are equipped to deal with any issue, from anyone; debt, benefits, housing, employment, consumer issues, relationships, family matters, health, education, discrimination, immigration and the law. Advisers recognise that one problem is often the cause or result of another so, rather than addressing a single issue at a time; they look at a client’s situation holistically. This way, other potential problems can be identified early or pre-empted, which prevents them escalating into anything more serious. We are a member of the national Citizens Advice service, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau. The Newcastle Citizens Advice Service is fully accessible for wheel chair users.