Citizens Advice Rossendale & Hyndburn

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Charity details

Registered address
New Era Centre Paradise Street,


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Hello and thank you for visiting our VMG page.

Citizens Advice Rossendale & Hyndburn provides free, independent, confidential and impartial advice on peoples' rights and responsibilities.

We value diversity, promote equality and challenge discrimination.

We aim to provide the advice people need for the problems they face, and to improve the policies and practices that affect people’s lives.

We help people all over Rossendale and Hyndburn.  We try to help first time callers over the phone before making an appointment at a convenient location if more help is needed.  Citizens Advice also has a fantastic website created for the public to find helpful information to solve your problem. If we cannot help you we will try to find another agency who can.

We help anyone from any background, but increasingly find that our clients are in financial hardship due to welfare reform, complex benefit issues and benefit delays.  We also help people to sort our debt problems and prevent people from getting into financial difficulty in the future.  We also ensure people needing extra support access the right help, whether this is because of a disability or have mental health issues, are socially isolated or need help finding work. We don't just give one off advice to see you through on your own, but will support you until you have the best possible outcome.

We rely on grants and donations to help support our work. We train our invaluable volunteers to provide this support as well as grants from other charities.  Without our volunteers, we would not be able to provide help to the thousands of people we support every year. 

Your donation will help us to continue to support this work, get people out of financial hardship and move on to a better life.

Volunteering with a local Citizens Advice office is a great way to pick up skills, make friends and feel part of an enthusiastic team. As well as being worthwhile, volunteering can also be fantastic fun and hugely rewarding.

Why not visit our website for more details of this and a host of other ways you can get involved.

Thank you for your kind support, it is greatly appreciated. 

Rachel Whippy - Chief Officer

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If you'd like to support Citizens Advice Rossendale & Hyndburn just click the links below:

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