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Samantha Charles

Malvern Cares For Maggs Day Centre Malvern

Total raised so far £0.00

Target £0.00

Total plus Gift Aid: £0.00

Raised offline: £0.00

My story

[p] Maggs Day Centre Malvern: a pilot project to establish benefits for the homeless[/p][p] Malvern Cares is group of Malvern charities, residents and councillors who are working with the Maggs Day Centre in Worcester to fund a drop-in Centre for homeless people in Malvern as a 12 month pilot project. The Maggs Day Centre Malvern will use the established Maggs model, with local volunteers working alongside trained Maggs staff who bring their mission to Malvern: “to help homeless and vulnerable people raise their self-confidence thereby enabling positive life changes’. The Centre will be open to all who are homeless or at risk of homelessness in the Malvern area, especially those vulnerable people who are isolated geographically or socially from other people and/or from services. Over 100 people were frequent users of the Malvern Foodbank last year and many of them are likely to access the new Centre.[/p][p]Community concerns about homelessness have heightened with the frequent presence of rough sleepers on Malvern streets and two deaths last year. It is particularly important to build relationships with people like this who are not engaging with government and local authority services. Their lack of engagement is often compounded by complex issues such as substance abuse or poor mental and physical health, and evidence shows that homeless people in rural areas will not travel to Worcester where most services are based.[/p][p]Outreach services for the homeless are currently provided in Malvern 1-2 days/week in coffee shops and at the Job Centre. These services are provided jointly by Maggs with Lottery funding, and by the charity CCP which holds the contract for Homeless Prevention Services (HPS) in Worcestershire. The HPS contract ends in October 2019 and only night shelters are specified for outreach action in the new contract. Regular day time outreach in Malvern is at risk from November if the Maggs Outreach and Transition Service (MOATS) team alone is providing day services across Worcestershire.[/p][p]Following discussions with statutory and voluntary organisations we believe that the Maggs Day Centre Malvern will bring the following advantages to the town:[/p][p]• It will be available to anyone in Malvern if they need support in a safe and neutral space, regardless of whether they are rough sleeping or vulnerably housed. The Centre will be located in the Salvation Army Hall on Newtown Road and open on 2 half-days each week. It will ensure regular outreach in Malvern without encouraging dependency, and reassure residents that people on the streets have access to the services they need.[/p][p]• Maggs role is to engage people and empower them to take positive steps for themselves. A regular day centre enables Maggs to work in one place with local volunteers and providers of other services, such as mental and physical health or life- skills, to support a wider range of homeless and vulnerable people in Malvern.[/p][p]• A Centre with showering, laundry and meals services will encourage vulnerable people in the area to use it and make outreach more efficient. Malvern has a lot of green space for rough sleepers to bed down and the Centre will reduce time spent looking for them. There will be more time for personal support and developing long-term relationships.[/p][p]• By providing a neutral location it will reduce barriers to engagement. Currently outreach appointments are made in places which lack the privacy needed for the detailed personal discussions that are essential to develop and then implement a plan which helps people move off the streets and move on with their lives.[/p][p]£25,000 has already been secured through grants and donations and with this backing Maggs is able to plan for opening the centre early in 2020. We now need to raise a further £12,000 in order to keep the centre open for a full 12 months trial period - can you help us? [/p][p]Please join us at our Maggs Day Centre Malvern open morning to find out more about what we are planning and our upcoming fundraising activities. Meet some of the team and volunteers and how you can get involved. Details below! [/p][p][url=https://facebook.com/events/530945270821149/?ti=icl]https://facebook.com/events/530945270821149/?ti=icl[/url][/p][p][b][u]Update May 2020[/u][/b][/p][p][b]The Maggs Day Centre Malvern: What next?[/b][/p][p]The Maggs Day Centre Malvern opened for the first time on February 4th this year in the Salvation Army Hall on Newtown Road. With generous funding from the local community and councils and a grant from the National Lottery, it was open every Tuesday and Friday morning during February and March before closing on March 27th to comply with government guidelines on Covid-19.[/p][p]A lot was achieved in those 8 weeks that puts the centre in a good position to re-open when the current restrictions are eased. The Maggs team and local volunteers built relationships with several homeless people coming into the centre and then advised and assisted with their food and housing needs. Drop-in sessions with local agencies and charities were also arranged to help some of those users access a range of other supporting services. The Maggs team leader in Malvern is keeping in touch with users by phone and email throughout the Covid-19 shutdown to check how they are and referring them to other agencies if they need help with food or social care.[/p][p]The highlight from the two months that the day centre was open is helping a long-term rough sleeper on the Malvern Hills move into permanent accommodation. The client was referred from a local agency and came into the centre on its first day of opening where they were helped with food and food vouchers until benefits could be sorted out. They became a regular user of the centre and grew in confidence so that eventually the process of finding accommodation could begin at a drop-in session with a Housing Officer.[/p][p]Clothing was provided and when suitable housing was found the Maggs Navigator team supported the client in measuring up and buying essential white goods for the property and then arranging for furniture and bedding donations from charities. They were also provided with a mobile phone which is essential for maintaining contact during the shutdown.[/p][p]That first user of the day centre is now in their own home and much better situated to live through the difficulties of Covid-19. This success was made possible because the Maggs Day Centre Malvern allowed effective partnership working between local agencies in a safe, supportive and non-judgemental space where trained staff could build the confidence of the individual to make an informed choice about improving their circumstances.[/p][p] [/p][p]With Covid-19 expected to cause long-term changes in our social and economic circumstances, it is likely that more people will find themselves homeless or vulnerable when the pandemic subsides and emergency measures are ended. As a community we must make sure that funding for the centre is sustained when government guidelines allow it to re-open, so that people in Malvern who are in real need of help with housing, food and basic care can find it once again in a safe and friendly space.[/p]

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Personal Challenge Date

06 Dec 2019


Nov 18, 2020


£50.00 plus £12.50 Gift Aid

Mar 31, 2020


£10.00 plus £2.50 Gift Aid

Mar 19, 2020



Feb 13, 2020

Malcolm and Jo Rolfe

£250.00 plus £62.50 Gift Aid

Jan 4, 2020



Jan 2, 2020

Carola Bennion and Dave McCann

£200.00 plus £50.00 Gift Aid

Jan 2, 2020

Emma Robertson

£20.00 plus £5.00 Gift Aid

Jan 2, 2020


£70.00 plus £17.50 Gift Aid

Dec 26, 2019

Ian Caldwell

£500.00 plus £125.00 Gift Aid

Dec 23, 2019

Neil and Elisabeth Harris

£20.00 plus £5.00 Gift Aid