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Our Fees

Fundraisers and donors do not pay to use our website – this page details our charity fees.

Whilst you can't run a fundraising website for free, you can do it without making a profit - keeping costs down for everyone.

Because we want to help charities raise as much as possible, we do everything we can to help them achieve this. As well as offering a full range of tools and support, we're set up to be not for-profit, so our charity fees are just enough to cover our running costs.

We simply ask for a small one-off payment from charities when they register with us and take 2% of donations and ask charities to cover the card processing fees. Gift Aid is reclaimed from HMRC on behalf of charities and passed over in full - free of charge.

Charities get all these benefits

It costs just £150+VAT to join.

Tools:

  • Fundraising pages
  • In memory pages
  • Campaign and appeal pages
  • Donate buttons
  • Regular giving
  • Create your own events
  • Custom solutions with APIs
  • Reporting and data management

Services:

  • Gift Aid reclaim
  • Marketing consent collection
  • Corporate fundraising
  • Dedicated help desk
  • Training and advice
  • Use of Virgin Money Lounges
  • Bank grade security
  • PSD2 compliant payments

No monthly charges - just pay as you go

You only pay us a low transaction fee when you get donations. Gift Aid is paid to you in full for no extra charge. Money is paid to you weekly.

Here’s what that means for a £10 donation with Gift Aid added and fees deducted

Your donation£10.00
Gift Aid£2.50
Transaction fee @2%£0.20
Card processing fee @1.45%£0.15
Total cost to charity£0.35
Total donation£12.15

How our fees compare with JustGiving

A £10 donation with Gift Aid through JustGiving would cost a charity £0.76, compared to our fee of £0.35. See how the fees stack up. Plus JustGiving charge charities a monthly fee of up to £40, as well as charging businesses fundraising for charities.

*This assumes MasterCard or VISA is used. If American Express or PayPal is used the fee is £0.16.

The card processing fee of 1.45% applies to all cards except American Express which is 1.6%.

The PayPal processing fee is 1.6%.

Verified by Visa Master Card Secure Code.

Accepted payment types - Visa, MasterCard, Electron, Maestro, American Express and PayPal.

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