Our fees
Virgin Money Giving is a not-for-profit company created by Virgin Money to help charities raise more. Whilst you can't run a fundraising website for free, you can do it without making a profit – keeping the costs down for everyone.
So we can keep developing our service and supporting charities, we simply ask for a small one-off payment from charities when they join, then charge a 2% platform fee and a 2.5% payment processing fee on donations.
We're the only platform that allows donors to cover 100% of a charity’s fundraising fees and because we process Gift Aid free of charge, if the donor covers a charity’s fees, they receive 100% of the donation, plus the Gift Aid, entirely fee-free.
Our low fee supports your charity with
Tools:
- Fundraising pages
- In memory pages
- Campaign and appeal pages
- Donate buttons
- Regular giving
- Create your own events
- Custom solutions with APIs
- Reporting and data management
Services:
- Gift Aid reclaim
- Marketing consent collection
- Corporate fundraising
- Dedicated help desk
- Training and advice
- Use of Virgin Money Lounges
- Bank grade security and PSD2 compliant payments
- Donor Covers Fee
No monthly charges - just pay as you go
There are no ongoing monthly charges, you only incur fees when you get donations and because we allow donors to cover 100% of your fundraising fees, in most cases you pay very little to use our platform.
Here’s how our fees stack up
| Donation value | £20.00 |
|---|---|
| Platform fee @ 2% | £0.40 |
| Gift Aid fee | Free |
| Payment processing fee @ 2.5% | £0.50 |
| Total cost | £0.90 |
The difference it makes if your donor covers your fees
| Donor covers your fees | No | Yes |
|---|---|---|
| Donation value | £20.00 | £20.00 |
| Gift Aid value | £5.00 | £5.00 |
| Cost to charity | £0.90 | Free |
| Charity receives | £24.10 | £25.00 |