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Our Fees

Virgin Money Giving is a not-for-profit company created by Virgin Money to help charities raise more. Whilst you can't run a fundraising website for free, you can do it without making a profit – keeping the costs down for everyone.

So we can keep developing our service and supporting charities, we simply ask for a small one-off payment from charities when they join, then charge a 2% platform fee and a 2.5% payment processing fee on donations.

We're the only platform that allows donors to cover 100% of a charity’s fundraising fees and because we process Gift Aid free of charge, if the donor covers a charity’s fees, they receive 100% of the donation, plus the Gift Aid, entirely fee-free.

Charities get all these benefits

Tools:

  • Fundraising pages
  • In memory pages
  • Campaign and appeal pages
  • Donate buttons
  • Regular giving
  • Create your own events
  • Custom solutions with APIs
  • Reporting and data management

Services:

  • Gift Aid reclaim
  • Marketing consent collection
  • Corporate fundraising
  • Dedicated help desk
  • Training and advice
  • Use of Virgin Money Lounges
  • Bank grade security and PSD2 compliant payments
  • Donor Covers Fee

No monthly charges - just pay as you go

There are no ongoing monthly charges, you only incur fees when you get donations and because we allow donors to cover 100% of your fundraising fees, in most cases you pay very little to use our platform.

Here’s how our fees stack up

Donation value£20.00
Platform fee @ 2%£0.40
Gift Aid feeFree
Payment processing fee @ 2.5%£0.50
Total cost£0.90

The difference it makes if your donor covers your fees

Donor covers your feesNoYes
Donation value£20.00£20.00
Gift Aid value£5.00£5.00
Cost to charity£0.90Free
Charity receives£24.10£25.00
Use our price comparison calculator to see how we stack up against JustGiving
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