Our Fees
Fundraisers and donors do not pay to use our website – this page details our charity fees.
Whilst you can't run a fundraising website for free, you can do it without making a profit - keeping costs down for everyone.
Because we want to help charities raise as much as possible, we do everything we can to help them achieve this. As well as offering a full range of tools and support, we're set up to be not for-profit, so our charity fees are just enough to cover our running costs.
We simply ask for a small one-off payment from charities when they register with us and take 2% of donations and ask charities to cover the card processing fees. Gift Aid is reclaimed from HMRC on behalf of charities and passed over in full - free of charge.
Charities get all these benefits
It costs just £150+VAT to join.
Tools:
- Fundraising pages
- In memory pages
- Campaign and appeal pages
- Donate buttons
- Regular giving
- Create your own events
- Custom solutions with APIs
- Reporting and data management
Services:
- Gift Aid reclaim
- Marketing consent collection
- Corporate fundraising
- Dedicated help desk
- Training and advice
- Use of Virgin Money Lounges
- Bank grade security
- PSD2 compliant payments
No monthly charges - just pay as you go
You only pay us a low transaction fee when you get donations. Gift Aid is paid to you in full for no extra charge. Money is paid to you weekly.
Here’s what that means for a £10 donation with Gift Aid added and fees deducted
| Your donation | £10.00 |
|---|---|
| Gift Aid | £2.50 |
| Transaction fee @2% | £0.20 |
| Card processing fee @1.45% | £0.15 |
| Total cost to charity | £0.35 |
| Total donation | £12.15 |
How our fees compare with JustGiving
A £10 donation with Gift Aid through JustGiving would cost a charity £0.76, compared to our fee of £0.35. See how the fees stack up. Plus JustGiving charge charities a monthly fee of up to £40, as well as charging businesses fundraising for charities.
*This assumes MasterCard or VISA is used. If American Express or PayPal is used the fee is £0.16.
The card processing fee of 1.45% applies to all cards except American Express which is 1.6%.
The PayPal processing fee is 1.6%.
Verified by Visa Master Card Secure Code.
Accepted payment types - Visa, MasterCard, Electron, Maestro, American Express and PayPal.