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Our Fees

Fundraisers and donors do not pay to use our website – this page details our charity fees.

Whilst you can't run a fundraising website for free, you can do it without making a profit – keeping costs down for everyone.

Because we want to help charities raise as much as possible, we do everything we can to help them achieve this. As well as offering a full range of tools and support, we're set up to be not-for-profit, so our charity fees are just enough to cover our running costs.

We simply ask for a small one-off payment from charities when they register with us and take 2% of donations, which we ask donors if they’d like to cover so the charity receives more of the donation. The card processing fees are covered by the charities, but Gift Aid is reclaimed from HMRC on behalf of charities and passed over in full - free of charge.

Charities get all these benefits

It costs just £150+VAT to join


  • Fundraising pages
  • In memory pages
  • Campaign and appeal pages
  • Donate buttons
  • Regular giving
  • Create your own events
  • Custom solutions with APIs
  • Reporting and data management


  • Gift Aid reclaim
  • Marketing consent collection
  • Corporate fundraising
  • Dedicated help desk
  • Training and advice
  • Use of Virgin Money Lounges
  • Bank grade security and PSD2 compliant payments
  • Donor Covers Fee

No monthly charges - just pay as you go

You only pay us a low transaction fee when you get donations. Gift Aid is paid to you in full for no extra charge. Money is paid to you weekly.

Here’s what that means for a £20 donation with Gift Aid added and fees deducted

Your donation£20.00
Transaction fee @2%*£0.40
Card processing fee @1.45%£0.29
Total cost to charity£0.69
Gift Aid£5.00
Total donation£24.31

*We give donors the option to cover this fee, giving you 2% more for your cause. For every £20 donation where the donor covers this transaction fee you would receive an extra 40p. Find out more about Donor Covers Fee.

How our fees compare with JustGiving

A £20 donation with Gift Aid through JustGiving would cost a charity £1.51, compared to our fee of £0.69. See how the fees stack up. Plus JustGiving charge charities a monthly fee of up to £39 plus VAT, as well as charging businesses fundraising for charities.

*This assumes MasterCard or VISA is used. If American Express or PayPal is used the fee is £0.32.

The card processing fee of 1.45% applies to all cards except American Express which is 1.6%.

The PayPal processing fee is 1.6%.

Verified by Visa Master Card Secure Code.

Accepted payment types - Visa, MasterCard, Electron, Maestro, American Express and PayPal.

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