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Donor Covers Fee

Together we can change the world, one challenge at a time, so we’re giving your donors the chance to make their donations have an even bigger impact.

Say hello to a bigger difference

Donor Covers Fee is a brand new feature that gives your donors the option of covering our transaction fee, giving you 2% more for your cause.

Why we charge a 2% transaction fee

We charge a small 2% transaction fee to fund our running costs and allow us to keep developing our service to find new and better ways to help you maximise your fundraising.

We don’t make a profit, meaning more money for your charity.

Here’s what that means for a £20 donation
Donor Covers FeeNoYes
Donation£20.00£20.00
Transaction fee @2%£0.40£0.00
Card processing fee @1.45%£0.29£0.29
Total cost to charity£0.69£0.29
Gift Aid£5.00£5.00
Total donation£24.31£24.71

* This assumes MasterCard or VISA is used. If American Express or PayPal is used the fee is £0.32.

Got a question?

We will add the following information to existing columns in your Payment Report:

  • Donor covers fee column in column H

Yes. For any existing regular donations, donors will need to cancel their current regular donation in their account or through PayPal and set up a new one choosing the Donor Covers Fee option.

Virgin Money Giving has introduced a new feature that enables you to cover the transaction fee we normally pay to them, by adding 2% to your donation. Virgin Money Giving charge a small fee for their service but don’t make a profit. By covering this cost, you will be helping us to raise more.

Yes, however not for specific campaigns or events, please contact theteam@virginmoneygiving.com.

Payment processing fees are not included in Donor Covers Fee and will continue to be deducted from your donations.

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