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Donor Covers Fee

Together we can change the world, one challenge at a time, so we’re giving your donors the chance to make their donations have an even bigger impact.

Say hello to a bigger difference

Donor Covers Fee is a brand new feature that gives your donors the option of covering our transaction fee, giving you 2% more for your cause.

Why we charge a 2% transaction fee

We charge a small 2% transaction fee to fund our running costs and allow us to keep developing our service to find new and better ways to help you maximise your fundraising.

We don’t make a profit, meaning more money for your charity.

Here’s what that means for a £20 donation
Donor Covers FeeNoYes
Transaction fee @2%£0.40£0.00
Card processing fee @1.45%£0.29£0.29
Total cost to charity£0.69£0.29
Gift Aid£5.00£5.00
Total donation£24.31£24.71

* This assumes MasterCard or VISA is used. If American Express or PayPal is used the fee is £0.32.

Got a question?

We will add the following information to existing columns in your Payment Report:

  • Donor covers fee column in column H

Yes. For any existing regular donations, donors will need to cancel their current regular donation in their account or through PayPal and set up a new one choosing the Donor Covers Fee option.

Virgin Money Giving has introduced a new feature that enables you to cover the transaction fee we normally pay to them, by adding 2% to your donation. Virgin Money Giving charge a small fee for their service but don’t make a profit. By covering this cost, you will be helping us to raise more.

Yes, however not for specific campaigns or events, please contact

Payment processing fees are not included in Donor Covers Fee and will continue to be deducted from your donations.

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