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Filter: Getting started

New badges for Virgin Money London Marathon fundraisers

Tools to celebrate fundraising milestones and share on social media

27th July 2021

How to produce effective videos with Mario Creatura

What you need to create great videos to have a bigger impact

27th July 2021

How to host a great interview to tell your charity's story

Journalist Marcus Webb shares his top tips

23rd July 2021

How we raised money for our local food bank

How Wandsworth Foodbank benefitted from the generosity of a community in challenging times

30th June 2021

How to use custom codes to segment and organise your fundraisers

Account Manager Emma Rose explains how

25th June 2021

Making the switch from old reporting

Three ways you can get ready to make the switch

27th May 2021

Save time with our improved reporting tool

Download your data in seconds

25th February 2021

Your new look charity portal

You’re at the heart of everything we do.

Virgin Money Giving

How to get started on Virgin Money Giving

New to Virgin Money Giving or need a refresher?

Virgin Money Giving | 3 mins read

How to create your own reports

Standard and customised reports at your fingers tips to cover all your needs

Virgin Money Giving | 2 mins read

Getting your page out there

Simple ways to ensure your supporters land in right place in one click

Virgin Money Giving | 2 mins read

Setting up your events is easy

From glamourous charity balls to gruelling obstacle courses, events are the perfect way for people to support your work.

Virgin Money Giving | 2 mins read

Bring your charity page to life

By simply telling your story and making your page look good, is a great way to engage your supporters.

Virgin Money Giving | 2 mins read

How to register your charity with Virgin Money Giving

Everything you need to get your charity account up and running

Virgin Money Giving | 2 mins read

How to start and grow a charity

Top 5 tips for success from the CEO of a £1 million charity

Virgin Money Giving | 6 mins read

Help us shape your hub

It’s your hub, so we want to hear your ideas. Is there something you would like to see in the hub or you have a fantastic story you'd like to share? Whatever you’d like to read more about, we want to hear it.

Email us at theteam@virginmoneygiving.com

Follow Charity Insider on Twitter

Got a question?

Here are some of the more commonly asked questions about fundraising with Virgin Money Giving.

There are two ways you can find out information about your fundraisers and donors.

To get exact numbers you can run a report whenever you like - for example find out how much money has been raised by new fundraisers in the last month.

Or set up email alerts and we'll automatically email you every time someone new decides to support your charity or you receive a donation over a certain amount.

Charities need to have at least one bank account registered with us so we can process donations, but you can add as many extra bank accounts as you like.

You can choose to have different accounts for different fundraising events or one account for everything – it’s completely up to you.

Charities receive their donated funds once a week (less our fees).

We pay Gift Aid to you within a week of receiving it from HMRC.

You can run reports whenever you like to get the information your charity needs. We offer 3 types of reporting available as Excel, Word, CSV, Flash or PDF files:

  • Standard reports
    These are set up and ready to use - most charities will find standard reports cover everything they need to know.
  • Flexible reports
    Adjust the format of our standard reports, and set your own reporting codes so it’s easy to match data to your charity’s system.
  • Custom reports
    Set up your own reports from scratch for complete customisation.

Yes – whenever someone makes a donation or sponsors a friend we’ll ask if they’re eligible for Gift Aid.

If they are and agree to claim Gift Aid, we’ll reclaim the Gift Aid from HMRC and it will be passed on to the charity in full.

Gift Aid is the simple way to increase the size of your donation, and because it’s reclaimed from the Government it won’t cost you any extra.

Find out more about Gift Aid here.

See a breakdown of our charity fees.

Remember, because Virgin Money Giving is not-for-profit, the fees we charge will only ever go towards running Virgin Money Giving and making it better for our customers. Also, these fees only apply to charities – our website is completely free for fundraisers and donors to use.

Not registered with Virgin Money Giving yet?

We don’t believe that business should profit from charity. It’s why we set up Virgin Money Giving, as a much needed not-for-profit alternative to challenge the status quo.

Grow your fundraising income on our super fast, safe and reliable fundraising platform with powerful online tools, low fees and the unrivalled service of our Virgin team behind you.

Find out more
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