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Frequently asked questions

Get answers to some of the most frequently asked questions about Virgin Money Giving. Choose a category below to begin.

Fundraisers

Everything you need to know about setting up, editing and sharing your page.

View fundraiser FAQs

Donors

Got a question about making a donation or how the money gets to charities.

View donor FAQs

 

Charities

Create your charity page, update your details and get reports.

View charity FAQs