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We're no longer accepting donations after 30 November

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Corporates questions - FAQ for corporates

Here are some of the most frequently asked questions from our businesses.

Your account

If you’ve forgotten your password, please let us know via email at theteam@virginmoneygiving.com and we will send you a temporary one that you can then change.

To change the password on the account, sign in and click on the 'My account' icon. You can then select 'Account settings' and scroll down to the 'Security details' section.

No, when creating a page your fundraisers can search for any of the 14,000 organisations registered with us.

Get in touch by email (theteam@virginmoneygiving.com), and we’ll contact the charity to invite them to register.

We’ll make weekly payments to your chosen charities, sending over any donations received in the previous week.

No, it’s completely free to set up a business fundraising hub. Virgin Money Giving are subject to a 2% platform fee, and a 2.5% payment processing fee on donations.

There are no monthly charges for charities, or any charges on Gift Aid, and now supporters can elect to cover the costs for the charity when donating.

To close the page, please contact us at theteam@virginmoneygiving.com with your page link and we’ll sort this for you.

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